Complaint Centers | DNH and DD Power Corporation Ltd. UT Of Dadra & Nagar Haveli

DNH and DD Power Corporation Ltd: India’s energy sector is developing rapidly, and the role of Union Territories in this development is also very important. DNH and DD Power Corporation Ltd. official website https://dnhddpdcl.in is the main pillar of power supply and distribution of the Union Territory of Dadra and Nagar Haveli and Daman and Diu. It is not only helpful in regional development but has also become a powerful medium of social and industrial progress.

In this article, we will know in detail what DNH and DD Power Corporation Ltd. is, why and how it was formed, what services it provides, and how this company is changing the energy landscape of the country.

What are DNH and DD Power Corporation Ltd.?

DNHPDCL (Dadra and Nagar Haveli Power Distribution Corporation Limited) and DDPDCL (Daman and Diu Power Distribution Corporation Limited) were integrated by the Central Government and established as a single entity—now called DNH and DD Power Corporation Ltd.

It is a government-owned company, created under the Ministry of Power, and its main objective is to increase the efficiency of power distribution, provide quality service to consumers, and strengthen the power infrastructure.

Composition and Objective of the Company

This combined corporation was established in 2020 by the Government of India. Earlier, there were separate distribution systems for Daman and Diu and Dadra and Nagar Haveli.

The objective of creating a single corporation was to :

  • Bring administrative uniformity.
  • Increase transparency in power supply.
  • Reduce losses and enhance consumer satisfaction.
  • Create a smart and digitized distribution system.

Services and Key Functions

DNH & DD Power Corporation Ltd.

The company provides the following services to consumers:

  • Power Distribution: The company delivers uninterrupted and affordable power to all consumers in the region—domestic, industrial, commercial, and agricultural. The region has become a major hub for energy distribution due to the abundance of industrial units.
  • Billing and Collection: The company has put in place online bill generation, a payment portal, a mobile app, and counter collection facilities, which have optimized the consumer experience.
  • Consumer Grievance Redressal: The Consumer Grievance Redressal DNHPDCL has developed toll-free numbers, generated email support, and a portal-based grievance mechanism in a bid to make the consumers more transparent and enable quick redressal.
  • Smart Metering and Digitalization: As part of the Digital India Mission, the company has made provision for smart meters for providing consumers with real-time information on accurate bill assessment and consumption.
  • Green Energy Initiatives: The company is also developing solar projects, energy efficiency measures, and grid-integration technology as part of the overall environmental protection and sustainable development activities.

    Area of ​​Operation of the Company

    Complaint Centers | DNH and DD Power Corporation Ltd. UT Of Dadra & Nagar Haveli

    DNH and DD Power Corporation Ltd These areas mainly comprise industrial establishments, resorts, hotels, and residential consumers. The electricity rates here are relatively lower than other parts of India, making it attractive for investment.

    The area of ​​operation of the Government of India is spread across two Union Territories:

    • Dadra and Nagar Haveli
    • Daman and Diu

    Performance and Achievements

    DNHPDCL has achieved the following achievements in a few years:

    • Reducing AT&C Loss (Aggregate Technical and Commercial Loss) to less than 15%
    • Ensuring 99.5% electricity availability
    • Electrification of 100% of villages and towns
    • Distribution of energy-efficient appliances like LED bulbs and fans
    • Receiving National Awards and Recognitions (for Energy Efficiency)

    Important Information for Consumers

    For getting a new connection:

    • Online application portal available
    • Documents: Aadhaar Card, House Ownership Proof, Photograph
    • Processing Time: 7 to 15 working days

    Bill Payment Options:

    • Official Website
    • Mobile App
    • UPI platforms like Google Pay, PhonePe, Paytm, etc.

    How to Register a Grievance:

    • Visit the “Grievance” section on the website.
    • Call Center—Toll-Free Number
    • WhatsApp Support Service

    Future Plans

    • DNH & DD Power Corporation Ltd. The vision of DNH and DD Power Corporation Ltd. is
    • Transform the entire region into a smart grid.
    • 100% Smart Metering
    • Increase solar power generation capacity.
    • Implement Internet-connected meters and IoT-based monitoring systems even in rural areas.

    Conclusion

    DNH and DD Power Corporation Ltd. have brought about a major transformation in the power sector for the small but important regions of Dadra and Nagar Haveli and Daman and Diu. It not only provides uninterrupted and affordable electricity to the consumers but has also become a role model for other states of the country through modern technology and transparency. If India has to become self-reliant in the energy sector, then the role of such regional companies becomes very important. DNH & DD Power Corporation Ltd.

    FAQs

    Q1. How can I register a complaint about electricity issues in Dadra & Nagar Haveli?

    A. You can register a complaint by calling the toll-free number, visiting the official website https://dnhddpdcl.in, or by visiting your nearest complaint center.

    Q2. What is the toll-free helpline number for reporting power outages or faults?

    A. The toll-free customer care number is usually listed on your electricity bill and the official DNH & DD Power Corporation Ltd. website.

    Q3. Are there any dedicated complaint centers for each town or village in the UT?

    A. Yes, major towns and regions have dedicated complaint centers to assist residents promptly with electricity-related grievances.

    Q4. What are the working hours of these complaint centers?

    A. Most complaint centers operate from 9:00 AM to 6:00 PM on working days. Some offer 24/7 support for emergency services.

    Q5. Can I file a complaint online instead of visiting the complaint center?

    A. Yes, online complaint registration is available through the official website and mobile application.

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